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Terms of Use

Pensio Group of Companies

The information contained in this website is for general information purposes only and is provided on an "as is" basis without any warranties of any kind that the material is suitable for your needs, error-free or otherwise. Though an effort has been made to provide complete information, Pensio Group of Companies "Pensio" assumes no liability for the completeness of the information provided on the website.


Trademark and Copyright Ownership

The materials on this site, including copyrighted material, service marks, trademarks, and trade names, are owned by Pensio. Using any materials from this site is prohibited; however, may print or download a reference copy for your own personal or non-commercial use provided that you do not remove our copyright, trademark or other legal notices. Any other modification or use of the materials on this site violates proprietary rights.



The rental income guarantee programs are not insurance as it is not triggered by any specific insurance peril. Pensio is a Participating Member of Rentalis Insurance Company, Inc., a Protected Cell Captive insurance company domiciled in the United States reinsured within the Lloyd's Market or Global Reinsurers rated A.M. Best A (Excellent) or better. Pensio's rental income guarantee services and performance are secured by a Surety "Rental Income Performance Bond" underwritten by Rentalis Insurance Company, Inc. A Surety is issued to Pensio as Principal by the Surety through licensed insurance brokers in the country, state, or province the property is located. The Rent Income Guarantee is not available in all states, provinces or countries. Please confirm with Pensio if the location of your property is in an eligible location. 

Email Disclaimers

Emails sent on behalf of the Pensio and affiliates may contain proprietary, confidential, or privileged information intended solely for the addressee. If you are not the intended recipient, any use, copying disclosure, dissemination or distribution is strictly prohibited. If you received the message in error, please notify the sender immediately by return email, delete the communication and destroy all copies.

Confidentiality Notice

The information contained in the email communication, including attachments, is privileged and confidential. It is intended only for the exclusive use of the addressee. If the reader is not the intended recipient, or the employee, or the agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of the communication is strictly prohibited. If you have received the email communication in error, please notify by return email or telephone immediately.

Privacy and Security Statement

We are committed to protecting the personal privacy and security of individual or corporation who seeks to be guaranteed by one of our rental income guarantee programs primarily for residential and commercial rental properties ("Client"). While information is the cornerstone of our ability to provide you with superior service, we realize that our most important asset is your trust. Therefore, we have implemented strict privacy and security policies on our websites to ensure that no personal identifying information about individual clients is accessible to the public. For more details, please review our security statement below.

Depending on the type of rental income guarantee program offered to Clients, we might obtain personal information about the Client and, if applicable, the company. This information may be submitted to us electronically via our website or through email conversations. Depending upon your state or province of residence, this information could include zip code, postal code investment property addresses and employment. Additional information about you may be submitted to us if you purchase a policy. As permitted by law, we may confirm the information you provide through consumer reporting agencies, publicly available records, appraisals, or investigatory sources.

We do not sell any Consumer information to third parties. If you purchase a policy through one of our programs, we may share information about you with the following:

A third party if it is necessary to effect, administer, or enforce your rental income guarantees, such as demand processing or payment administration;

  • Any of our affiliated companies who provide service to you;

  • Insurance regulatory or government authorities as required by law;

  • Law enforcement agencies to protect our interest or to report illegal activities;

  • In response to a valid legal subpoena or court order; and

  • Persons or organizations conducting actuarial or other statistical studies.

  • We reserve the right to provide aggregate statistics about our Consumers, sales, traffic patterns and related site information to reputable third-party vendors. Still, these statistics will not include any personally identifying information about you. We reserve the right to amend this privacy notice from time to time. If a material change is made to our privacy policy, our website's changes will be posted conspicuously and accessible to our website visitors. The effective date of this online privacy policy is April 15, 2021.

Paperless Document Delivery Agreement

Please read your Lease Co-Guarantee, property management or services agreement regarding electronic documents and approvals.

Refund Policy

Pensio includes in our Agreements refund policies.  Make sure you read them and understand your rights related to our refund policy for the rental income guarantee programs.

How to Contact Us

If you have any questions or concerns about the privacy or security of your personal information, you can contact us at: